ChaCha turns your WhatsApp into an AI-powered shop assistant that knows your products, answers questions, and prepares orders — no website needed.
Why ChaCha
A lightweight, AI-driven platform that makes selling as easy as messaging. Manage everything from one place — for your customers and your team.
Serve customers where they already are — in WhatsApp — without building a full online shop or hiring developers.
ChaCha doesn't just answer FAQs — it recommends products, upsells, and prepares carts based on what customers say.
If you can fill an Excel file, you can have an AI-powered storefront. No code, no plugins, no complicated setup.
Jump into any conversation, adjust the cart in natural language, and confirm or edit orders even after payment with corrective orders.
Documents, photos, free text, XML — ChaCha helps structure anything into something the AI can use to talk and sell effectively.
How it works
From zero to AI-powered sales channel in the time it takes to fill a spreadsheet.
Drop an Excel, PDF, photos, or just write a description. ChaCha structures your products and prices automatically.
Customers message on WhatsApp. The AI recommends products, answers questions, and builds a cart — 24/7.
Review the order in your dashboard, confirm stock, and the system sends the payment link and delivery automatically.
Built for local businesses
ChaCha is ideal when customers prefer a quick chat over browsing a full website.
OTC products, baby care, personal care — with built-in rules for restricted items and sensitivity checks.
"Bouquet for mom", wedding centerpieces, last-minute orders — the AI gets the details right every time.
Custom cakes, flavors, sizes, dates, delivery options — all collected naturally through conversation.
Pet shops, wine shops, artisan stores, local grocery, cosmetics — and more. Any catalog, any niche.
What you get
Understands natural language, recommends products, suggests bundles, asks the right follow-up questions — and respects your rules.
See all active conversations in one place, step in to help or adjust the cart, view orders that need picking and delivery status.
Add products via Excel, documents, XML, photos, or free text. Enrich product info over time with notes and instructions for the AI.
Customers checkout from WhatsApp via Stripe. Once paid, a picking order is created for you and a GLS delivery order for your courier.
FAQ
Join the first wave of local businesses selling more with AI-powered chat. No website. No dev team. Just results.